Returns & Exchanges
At AWRY, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns or exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all labels and tags remain intact to prevent damage during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing